$5 STANDARD U.S. SHIPPING | FREE SHIPPING U.S. ORDERS 150+ | FREE RETURNS IN U.S.
$5 U.S. SHIPPING | FREE SHIPPING U.S. ORDERS 150+ | FREE RETURNS IN U.S.

SHIPPING POLICY 

We've done our best to find the best shipping rates at the quickest delivery speed. Orders ship within 48 hours from when they are placed.  Orders placed on the weekend will ship the next business day.  U.S. orders ship for a flat rate of $5.00 from Brooklyn, NY to the Continental United States, and arrive in approximately 3 - 5 Business Days.  You will be provided with a tracking number once your order ships. 

SHIPPING OPTION RATE DELIVERY TIME
Standard U.S. Shipping $5.00 3 - 5  Business Days
Free U.S. Shipping (Orders $150+) FREE
3 - 5 Business Days
International Shipping By Individual Request Approx. 6-10 Business Days

 


NEED IT SOONER? 

If you need an order rushed, please email us at hello@alexismera.com, and we will gladly work on finding the best rate for you.  

 

RETURN POLICY

All returns must be authorized by Alexis Mera.  Please email us at hello@alexismera.com with your order confirmation number and your reason for return/exchange and we will gladly email you a return slip free of charge.  

We hope you love our loungewear as much as we do, and we want you to be satisfied with your purchase! If for some reason you are not, return/exchange requests must be made within 14 days of receipt.  If your return exceeds the 14 day period, you will receive a store credit for the full amount of the item.  Shipping and handling charges are non-refundable.  All returned/exchanged merchandise must be returned unworn, unwashed, in its original condition, and with original garment tags attached.  We will not accept returns/exchanges in any other condition.  If you are making an exchange, please let us know style/color/size you would like to exchange for.  Customer is responsible for shipping costs of new item ordered.  We will ship your new item as soon as we receive your return.  

Please note exchanges are subject to availability.

 

DO YOU SHIP INTERNATIONAL?

Yes we do!

Our suggestion: If you live outside the U.S., it makes sense to get a small group of your friends together on one order so the shipping costs can be split among friends. We promise to do our best to get you everything as quickly and smoothly as possible. 

If you have any questions, please don't hesitate to email us at hello@alexismera.com.

 

@2014 alexis mera.